Frequently Asked Questions

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Purchases & Refunds

Please double check the information you have entered. If issue still persists, please call us at (800)247-9045 or email us at ce@bisconsultants.com.
Please contact us at ce@bisconsultants.com for all refund requests. If we already submitted your information to the State Comptroller for CEs, no refunds will be issued.
Enter the coupon code while going to the check-out process.

Making Courses

Click on the unsubscribe link at the bottom of the email you receive to have you email address removed from the mailing list. If you need more help, please email us at ce@bisconsultants.com
Click on the "Forgot my password" link when attempting to log in to change your password.
Missing mobile purchase
If you purchased a course on iOS or Android, it's possible that the course was not registered to your account. Please email your purchase receipt to ce@bisconsultants.com.
Multiple e-mail accounts
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.

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